Corporate Service Associate

Huntsville, Alabama

Specific responsibilities include:

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Build and maintain relationships to achieve highest level of service;

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Process benefit enrollments (FSA/HAS);

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Running ACH funding files and processing reimbursements as needed;

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Assist in maintaining and building out of our Benefit Open Enrollment Portal;

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Process new hire welcome letters, and providing log-in instruction mailings;

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Field FSA and HAS questions from employees and employers (balance inquiries, login in issues, etc);

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Telephone follow-up with phone inquiries as needed;

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Assist with mail processing and distribution throughout office;

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Processing of checks though automated deposit system;

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Provide back up coverage of front desk/reception area;

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Manage office responsibilities by prioritizing daily work including answer phones, client mailings, operational duties and team support;

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Other duties as requested

Qualifications include:

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Education: Bachelor’s Degree in Finance or Accounting preferred.

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Experience: Minimum of 2 years’ experience in the financial industry; (ie; Bank Teller, CSR, etc)

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Knowledge and Skills: Effective organizational and communication skills with knowledge of Microsoft Office products.

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